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The transformation of radio
broadcasting from analogue to digital in Europe faces a number of difficult
challenges, none of which has been made any easier by the economic conditions
in the marketplace. Perhaps the most significant of these problems at a
European level is profound disagreement about the technology to be adopted with
most of the argument being about DAB versus DAB+. There is a real danger that
digital radio faces an expensive and fragmented future as different countries
back different technologies.
Yet digital radio does offer
significant opportunities for the broadcaster and added value benefits to the
listener. New developments such as digital terrestrial radio, satellite
delivered radio, subscription radio, online social radio networks such as
Spotify, internet radio stations and mobile radio contribute to the medium’s
omnipresence. What are the issues facing the traditional radio industry in this
multi-platform future?
Delegates will hear an account of a
tool to evaluate cross media (radio and online) campaign plans. There will also
be a paper from the Netherlands where there have been a number of studies into
the contribution radio makes to mixed media campaigns.
The audience measurement issues remain
very difficult to resolve. What is the current situation in relation to
portable meters and what are the unresolved problems they still face? Could new
developments in the analysis of audiomatching data point a way forward? How
might some of the fundamental design issues in developing online diaries be
resolved? In the last 12 months Nielsen has returned to the radio measurement
market. What has prompted this move and what are the characteristics of the
approach it has adopted? What insights are provided to both advertisers and
programmers by the data gathered from a multimedia panel into the links between
radio and television consumption?
The transformation of the television industry as a
consequence of rapidly developing technology continues to put pressure on
broadcasters. Particularly difficult in this past year with the global economy seemingly
in meltdown, the immediate future for conventional revenue streams doesn’t seem
encouraging. Some forecasters are even suggesting a decline of 33% in ad
revenue in 2010. Many feel that TV needs to focus on monetising content across
all platforms and most of the big players have plans in place to do so. Having
seen much of their content copied and illegally uploaded to any number of video
sharing sites, developments in Europe such as Canvas and HbbTV are seeing many
broadcasters cooperating to protect their most valuable assets. Meanwhile Hulu,
the US equivalent service, is said to be looking to launch in the UK this
autumn.
The former chief of the BBC’s future technology strategy
recently argued that broadcasters have a window of two to three years to
respond to the online challenge. This challenge, he argues, has three main
drivers. Firstly, new audience facing technologies in the home will become two-way
interfaces giving the consumer more control. Secondly, audience behaviour is
likely to change with the new trend of viewers doing something else whilst
viewing – perhaps online or via their mobiles – likely to accelerate. And then,
as online and TV continue to merge, so new business models need to be developed
to monetise content online.
So the challenges to the audience measurement community
become ever more pressing. TV audience measurement is a well established
discipline in many countries and a great many very significant decisions depend
upon it. But the technological changes taking place and the changes in consumer
behaviour that follow call some of the well established practices into
question. ‘Obvious’ new solutions are put forward as better able to inform. Is
there a danger that more information might generate disinformation? Are years
of development and evolution now irrelevant or is the danger that we forget
principles that still hold good despite changing environments? Two major
European markets have addressed these questions in the last year and, to
varying degrees, each has considered new approaches. Delegates to the
conference will consider how radical a re-invention each has been and how the
role of the peoplemeter could need to be transformed in the near future. The
symposium will also hear for the first time of a new measurement initiative
using IPTV return path technology.
Although it is still early days, those attending the
conference will get some insight into how consumers are actually viewing video
by the various platforms available to them. There will also be a number of
accounts of who is watching on-line and what they are watching. We shall also
be hearing of a number of further applications of return path data. Whereas it
has in the main been developed as an audience measurement device, it is now
increasingly being used in conjunction with other new data streams to create
single source type solutions and powerful marketing effectiveness tools. In the
last few years some markets have switched off their analogue signals. How has
this transition to digital transmission affected viewing patterns in some of
these countries?